Custom Domains

3min

Custom domains bring customization to your communication. Bring a fun domain or one for your business and establish emails you can use for various use-cases.

We use Amazon SES for our email backing which is why our verification records use Amazon domains



Good to knows

  • You have 72 hours from domain registration to complete adding the provided records to your domain
    • If you do not add them in this timeframe we will cancel you registration and you must re-start
  • Custom domain email addresses can be as short as one letter
  • We check you domain records throughout the day to ensure they are set up correctly.
    • In the event we find an issue we will pause the use of the domains email addresses until it is resolved
  • If you root domain is being used for your company or personal email (through gsuite, hey or some other email provider) you can create a sub-domain (e.g m.emailrule.com) to use for EmailRule
    • You can also use EmailRule as your default email provider 😁

Record Types

Type

Description

CNAME

These record validates you own the provided domain and allows us to send emails on your behalf

MX

This record forwards email sent to your domain to our infrastructure to be processed and handled.